随着这两年英国代购/海淘的日渐火热,对英国华人快递/转运的需求也越来越大,今天我们就来开题讲讲华人快递公司在英国的那些事儿。话说,刚来英国的一两年里也是断断续续帮亲戚朋友寄婴儿奶粉、英国保健品等等,对英国快递和转运业务较熟悉,接触过的华人快递/转运公司也不少。
翻看网络上对英国华人快递公司的评价,怎一个“黑”字了得!就没有一家是大家所谓的“良心”快递。但是凭良心讲(本文绝非广告!),国际快递有诸多快递公司无法把控的因素:如受英国当地取件公司效率、国内海关、国内快递送货的多重影响,外加受英国、中国节假日、天气变幻等很多第三方因素的影响,自己确实很难控制快递进程和质量,这也让很多华人快递公司吃了不少哑巴亏!!表示解释无能!
推荐几家英国的华人快递/转运公司
以下推荐的几家快递公司都是本人用过至少半年以上的,完全站到一个消费者的角度去评价。此帖应该是网络上最有权威的英国华人快递/转运公司评测贴了。
推荐快递公司之前,先给大家说两个华人快递的主营业务:货代和转运。
何为货代?顾名思义就是货物输运代理,这些华人快递公司跟英国的快递公司(包括英国邮政、比利时邮政、荷兰邮政等)合作,作为他们的一级代理,专门处理英国到中国货运线路。
何为转运?转运就是从英国商家购物后邮寄到华人快递公司的仓库,经过中转,再将货物寄送回国。这个运营成本较高,需要大型仓库中转,同时需要大量的人力劳动。英国的人力成本很贵啊,不是所有公司都耗得起的。所以规模较大的华人快递公司才有转运服务。
英超物流(货代+转运)
所谓树大招风,话说,英超物流是目前英国规模最大的华人快递/转运公司,何为最大,老板心大啊,想揽下英国的所有华人快递业务,线上线下同时开工,在线上招了无数二三四级代理,甚至校园代理也不在少数;而线下呢,各大城市布局实体店。价格战更是打得那叫一个响亮,所以很多批量代购商和英超合作,因为量大,价格确实有优惠。
但是规模的不断扩大,伴随着需要的服务人员也增多,由于英国劳动力成本的居高不下,导致最后服务人员跟不上,造成了英超目前最大的问题:服务跟不上。
英超物流提供的服务包括:实体店服务、文件特快专递、座椅专线、奶粉包税、行李专线、批量下单、长期合作(有协议价)、海淘转运、小包裹邮寄等。
优势:英国邮政(Parcel force)一级代理;有自己强大的IT团队,下单系统先进;批量下单价格好;
缺点:服务欠缺
适合人群:大小户代购、寄行李、海淘转运
官网:http://www.51parcel.com/
速递中国(货代)
速递中国应该是最近几年在英国发展最快的物流公司,2013年成立,我刚来英国的时候很少听说有人用他家服务,但是最近两年好像很多英超的老客户都转战到速递中国了。
速递中国同样都是ParcelForce, Royal Mail,比利时邮政Bpost,UPS,DHL等的代理,2017年,成为阿里巴巴旗下菜鸟物流在英国的合作物流商,为淘宝天猫等海外跨境商家提供服务。
同时为英国华人及留学生开通的线路包括学生行李、奶粉包税线路、小包裹包税、杂货包税、万国邮政(直发不中转,一般代购都用这个线)、文件特快、贵重物品邮寄等。
优势:资金实力雄厚,在英国的网店多,英国的几大城市几乎都有实体店。
缺点:作为二级代理,同样在服务上难免自己无法控制,所以网上黑他们家服务的也是挺多的。
适合人群:代购及留学生
官网:https://send2china.co.uk/
诚一物流(货代+转运)
诚一物流在英国华人快递界的历史算是比较老的,前段时间也是广告做得响亮(物流界竞争太大没办法)。总部设在英国中心城市诺丁汉,总部仓库面积超过10000平方尺,是英国皇家邮政(Parcel force)的一级代理商,同时也跟比利时邮政、荷兰邮政等有合作,批量发货价格有很大的优势,也是很多英国老代购们长期合作的物流公司。
诚一物流的网站做得很小清新,一目了然,没有太多的花里胡哨让人摸不着头脑。他们的业务包括货代、转运,特色服务有杂货包税,这一个特别适合海淘转运,尤其是购买奢侈品的转运,他们在国内有两条自己的物流报检平台,可以免去很多关税。
诚一物流提供的服务包括6罐奶粉包税、杂货包税、儿童座椅专线、行李专线、皇家邮政特中国经济快递(直发不中转,一般寄奶粉都是这个线)、皇家邮政优先小包等。
优势:英国邮政(Parcel force)一级代理;网站清晰明朗;价格有优势
缺点:网站下单系统不完善;转运流程教繁琐
适合人群:大小户代购、寄行李、海淘转运
官网:http://www.parcelchina.co.uk/
星驰快递(货代)
星驰物流是一家很低调的华人快递公司,在英国不管是名气还是规模都不如前几家。初来英国第一家接触的物流公司,他们业务不大,所以服务较好。
不过后面几年因为业务扩展,人手不够,招了很多实习生,由此导致的服务跟不上也被很多华人diss。
同样作为荷兰邮政和英国皇家邮政的代理,线路会比前面几家少,但是作为普通代购已经完全足够了。包括行李专线、免税代清关专线、小包裹专线、英国邮政普通专线等。
优势:量大有价格优势。
缺点:取货不太及时;Parcel force线路价格没有优势;不做转运
适合人群:小批量代购
官网:http://www.xclink.com/
华盟物流(货代)
华盟是英国资历最老的华人快递公司,也是最傲娇的公司。华盟至今采取的是较传统的运营模式,主要针对批量用户,不care散客,没有客服,所以如果你是小代购、留学生,就不要去招惹他,人家都是量大的代购商合作对象。
优势:B2B价格优势
缺点:没有客服;不做散客;不做转运
适合人群:量大的代购商、电商
官网:http://wm-global-express.com/
除了以上几家,最近两年,国内的圆通、申通等快递公司也在英国开设线路了,大家也可以选用他们的服务,价格和以上说的几家大同小异。
很多刚来的留学生,在不知道英国老牌的华人物流公司之前,都会去找圆通、申通,一般做代购比较有经验的都会选择这些老牌华人快递公司,有包税专线,尤其量大的时候还可以和他们谈协议价。
重点提示:以上推荐的华人公司仅代表个人看法,仅供大家参考选择。国际转运有诸多不可控的因素,每家公司都不能百分之百保证包裹不会出现任何问题。
再来说说国际快递中大家不知道的坑,这个真的不是快递公司的错!
重量VS体积
国内快递一般按照重量收费,而大家却忽略了国际快递是体积和重量,哪个最大取哪个。所以经常遇到这种情况:举个例子:一双鞋子净重是1公斤,但是需要的盒子体积是3公斤,就需要交3公斤的运费,很多客户不理解。
快递速度
由于国际快递的很多不可控因素:比如英国本土快递公司取件、海关抽检、EMS送货等等,每一个环节的延迟都会影响快递速度,而这些都是华人快递公司无法控制的。所以很多客户就会问了,为什么说好的3-7个工作日,为什么半个月都没收到货?快递公司表示无力解释,尤其是年底海关抽查高峰期、节假日、海外打折集中季节(比如双十一、黑色星期五、圣诞节、Summer Sale),海关的清关速度更是大大降低。所以别听快递公司瞎吹什么3天到货,闪电清关,真要延迟了谁也不会认账。
包裹丢失
都说了,国际快递中间环节很多,包裹丢失很正常,小编这几年前前后后包裹丢失也有两三个,每次只能拿到最低的补偿。即使你寄了一个爱马仕包包,包裹丢失了也只能拿到最低限额的赔偿。但是包裹丢失情况较少,几乎可以忽略不计。
包裹物品损坏
很多顾客将运输物品的损坏归到快递公司,尤其是婴幼儿奶粉,大家知道英国的奶粉大部分都是纸盒包装,中途一折腾很容易爆灌,这只能说你打包不合格,跟快递公司无关。打包物品清单请点击:打包材料购买清单
如果想要代购、直邮、海淘,首先要了解清楚国际快递规则,否则遇到突发状况就来找快递公司要个理儿,这个真的没法解释。
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Haubrich, Joseph; Lo, Andrew (2013).
Following World Warfare II, the Bretton Woods institutions (the International Monetary Fund and World Financial institution) had been set as much as assist an international monetary system, among capitalist economies, designed to encourage free trade whereas also providing states choices to correct imbalances without having to deflate their economies.
Styling could have modified dramatically, but the automotive’s primary long-hood/quick-deck theme remained evident.
Many periods the supply gets improved at the last time and surprising causes are offered for the same being developing.